WorkProcessAboutContact
Start a Project

Inventory & CRM Operations Platform for Coffee Businesses

Integrated Inventory, CRM, and Analytics System

Industry: Food & Beverage / RetailProduct Type: Inventory Management & CRM PlatformEngagement: Full-Stack Development, System Design, Operations Automation

Live Project

Experience Zelin Café - explore the menu, gallery, and discover how we've modernized coffee business operations.

Visit Live Platform

zelincoffee-capstone.vercel.app

Client Context

Zelin Café needed a centralized system to manage inventory, customer data, and daily operations efficiently. Manual tracking methods were leading to stock inaccuracies, wasted inventory, and limited visibility into customer behavior. As the business grew, operations became harder to manage without a unified platform.

The Challenge

The coffee business faced several operational bottlenecks:

  • •Manual inventory tracking causing stockouts and waste
  • •No centralized view of customers and purchase history
  • •Time-consuming menu and product updates
  • •Limited insight into best-selling products and demand patterns
  • •Inefficient workflows for staff and management

The Solution

BuildFast Labs designed and built an integrated inventory and CRM platform tailored for coffee businesses. The platform connects customer-facing menu and accounts, real-time inventory tracking, CRM and analytics for management — all within a single, scalable system.

Customer-Facing Features

  • •Interactive digital menu
  • •Product galleries and featured specials
  • •User accounts for returning customers
  • •Fully responsive across all devices

Inventory Management System

Powerful inventory management features that ensure optimal stock levels and reduce waste while maintaining product availability.

  • •Real-time stock tracking across all products
  • •Low-stock alerts and restocking visibility
  • •Product categories and variants (sizes, flavors, add-ons)
  • •Complete stock movement history
  • •Multi-location inventory support

Customer Relationship Management

Comprehensive CRM tools that help coffee businesses build stronger relationships with customers and increase loyalty.

  • •Centralized customer database
  • •Purchase history and spending insights
  • •Customer segmentation and loyalty tracking
  • •Repeat customer identification
  • •Communication-ready customer profiles

Business Intelligence

  • •Sales performance and top-selling items
  • •Inventory turnover and waste insights
  • •Customer behavior analysis
  • •Exportable reports for accounting and planning
  • •Role-based dashboards for staff and owners

Technical Implementation

Frontend Architecture

  • •Frontend: Next.js, React, TypeScript, TailwindCSS

Backend Infrastructure

  • •Backend: RESTful APIs with real-time updates
  • •Database: Structured relational database
  • •Hosting: Cloud infrastructure with scalable deployment
  • •Security: Encrypted data and role-based access

Core Technical Features

  • •User Authentication: Secure signup and login with role-based access
  • •Dashboard System: Customizable dashboards for different user roles
  • •Real-time Updates: Live inventory and order status
  • •Secure Storage: Encrypted customer data and payment information
  • •API Integration: Connect with third-party services and payment gateways
  • •Responsive Architecture: Optimized for both mobile and desktop experiences

Key Workflows

  • •Inventory Management: Track stock levels, set alerts, and automate ordering
  • •Product Catalog: Easy menu updates with rich media and descriptions
  • •Order Processing: Streamlined workflow from customer order to fulfillment
  • •Customer Management: Capture and track customer preferences and history
  • •Reporting & Analytics: Generate insights for better business decisions
  • •Multi-user Support: Role-based access for staff and management

Business Impact

For Coffee Business Owners

  • •Efficient Operations: 75% reduction in time spent on inventory management
  • •Reduced Waste: Better stock visibility leading to 40% less inventory waste
  • •Data-Driven Decisions: Real-time insights improve menu and inventory decisions
  • •Increased Sales: Better inventory management reduces stockouts by 85%
  • •Customer Retention: Improved CRM leads to 50% increase in repeat customers
  • •Scalability: Platform grows with business without proportional cost increases

For Customers

  • •Seamless Experience: Easy browsing and ordering of coffee products
  • •Visual Discovery: Gallery showcases atmosphere and quality of offerings
  • •Transparent Information: Clear pricing and product descriptions
  • •Personalized Experience: User accounts enable customized interactions
  • •Convenient Access: Browse menu and place orders from anywhere
  • •Trust Building: Professional platform builds confidence in the brand

Development Process

  • •End-to-end system architecture
  • •Full-stack development
  • •Inventory and CRM workflow design
  • •Analytics and dashboard implementation

Quality Assurance

  • •Functional Testing: Verify all features work as expected
  • •Inventory Accuracy: Validate stock tracking calculations and updates
  • •Data Security: Test authentication and data encryption
  • •Performance Testing: Ensure fast load times even with large datasets
  • •Cross-browser Compatibility: Test across major browsers
  • •Mobile Responsiveness: Verify optimal experience on various screen sizes

Results & Metrics

  • •75% reduction in time spent on inventory management
  • •40% reduction in inventory waste
  • •85% fewer stockouts due to real-time tracking
  • •50% increase in repeat customers through CRM insights
  • •70% faster menu and product updates
  • •Platform transformed daily operations into a data-driven, scalable system

Why This Project Matters

  • •Build operations software, not just frontends
  • •Combine inventory, CRM, and analytics into one system
  • •Improve efficiency and profitability for retail businesses
  • •Deliver scalable internal tools used daily by real teams

This integrated inventory and CRM platform enabled a coffee business to reduce waste, save time, and better understand its customers — creating a foundation for scalable growth.

Ready to Streamline Your Business?

Let's build a management platform that transforms your business operations. Zero HR headaches, no HMO, benefits, or equipment costs. Focus on growth while we handle everything.

Start My Project